If you are inquiring about the status of a recently placed order or need to track a shipped order, see our online order status. You will need your order number and the last name used for the billing address.
Returns & Exchanges
If you are inquiring about a recent return and/or refund please note it can take up to 6 weeks from when we receive your returned merchandise for processing. If you provided an email when you placed your order you will receive an email when your return/refund has been processed.
Remove From Mailing List
If you have requested to be removed from our catalog mailing list, note that it can take 4-6 weeks to fully process your request and you may receive one more catalog within that time period.
US Branch: 2200 W Ave K 13, Lancaster, CA 93536, USA
VN Office: LKV 13-32 Royal Park, Thuy Van, Hue, Thua Thien Hue - 530000, VN
Phone Number: +1 612-227-3778